Call Centre Executive Soudia Coach Service

Job Description / Responsibility

• Answer calls professionally
• Respond to customer inquiries
• Research required information using available resources
• Handle and resolve customer complaints
• Provide customers with product and service information
• Identify and escalate priority issues
• Follow up customer calls where necessary
• Describe products and services
• Respond to questions
• Obtain customer information

Job Nature

Part-time

Educational Requirements

HSC/ BA/ B.com from any reputed institute

Experience Requirements

• 1 to 2 year(s)

Additional Job Requirements

• Age 20 to 30 year(s)
• Only males are allowed to apply.
• Efficient communication skills, proactive attitude, problem solving abilities, ability to work under pressure.
• Excellent command over written and spoken English
• Proficient in relevant computer applications
• Knowledge of customer service principles and practices
• Fresh also can apply

Salary Range

• Negotiable

Other Benefits

• Apart from attractive fringe benefits, the job offers
• Good Environment for working

Job Location

Chittagong

 Send your CV to career@mostafagroup.com

 Application Deadline: January 31, 2013